The purpose of this essay is to critically reflect and study an incident from a clinical context using a reflection model. This will allow me to analyze and make sense of the incident and draw conclusions regarding personal learning outcomes. The significance of critical analysis and critical incidents will be discussed briefly, followed by the reflection process using the chosen model. The incident will then be described and analysed, and the people involved will be introduced. (The names of those involved have been changed to protect their privacy) and I will then examine the issues raised in light of recent literature relating to the incident. My essay will include a discussion of communication, interpersonal skills used in the incident, and finally, evidence-based practice. I will conclude by explaining what I learned from the experience and how it will change my future actions. In accordance with the Nursing and Midwifery Council 2002, client details and placement setting have not been disclosed to maintain confidentiality. Critical incidents are snapshots of something that happens to a patient, their family, or the nurse. It could be something positive, or it could be a situation where someone has suffered in some way (Rich & Parker 2001). Reflection and analysis of critical incidents are widely considered a valuable learning tool for nurses. Practice requires us to explore our actions and feelings and examine evidence-based literature, thus bridging the gap between theory and practice (Bailey 1995). It also gives us the opportunity to change the way we think or act, because when we reflect on an incident we can learn valuable lessons from what worked and what didn't work. In this way, self-awareness and critical thinking and problem solving skills are developed (Rich & Parker 2001). Critical incidents ???"Being self-aware means being aware of your character, including beliefs, values, qualities, strengths and limitations. It's about knowing yourself" (Burnard 1992). I will use Gibbs (1988) Reflexive Cycle. This is because Gibbs is clear and precise and allows for the description, analysis and evaluation of experience helping the reflective practitioner to make sense of experiences and examine their own practice. Taking action is the key; Gibbs asks to formulate a plan of action. This allows the reflective practitioner to look at their practice and see what they would change in the future, how they would develop/improve their practice. Gibbs (1988) consists of six steps to complete a cycle that can continually improve my nursing practice. and learn from experience to improve future practices.