In Cerberus Corporation, a new project was started 2 years ago. Susan Steele was appointed project manager for her first time on the job and her project was to convert old model office furniture to the new company standard due to ergonomic issues. Susan was trained in a team with 4 other team members who are respectively responsible for different aspects. Recently, Susan had faced a disagreement with the manager of the Photographic Chemicals Division (PCD), Jon Wood. He rejected Jon's idea to move the old toilets since they don't meet the company's new standards. Both managers are stubborn and unwilling to change their point of view. Integrate the ideas of others. In this case, if I were Susan, I would suspect that some tensions continue to rise during the group meeting; I will leave the office as Jon said and postpone the discussion to the latest possible date that will not affect PCD's operations. To follow up on the issues, I will first gather information about PCD to understand their current situation and the difficulties they are facing. Considering costs is the most critical aspect as PCD is making a loss and losing market share. Apparently, asking Jon to spend $2000 more to purchase new furniture with only the different wood top is not cost effective. After that, I will personally call Jon 3 days later to allow emotions to subside and apologize for rude attitudes during the meeting. Furthermore, I will ask to organize another meeting with the same group of members, but this time I will seek help by asking Tom to involve it. During the meeting I will start by introducing myself and my team members again and their role in the project. This can help make the atmosphere more... middle of paper... should also gather information about the project process and analyze the team's performance from time to time. This can be done by interviewing team members, such as Cindy and Richard, and asking them about obstacles their team faces. Management can then use the information to evaluate the team's performance, providing feedback and support to the project leader, Susan. Empowering Susan can lead the team to act more effectively as she can make some important decisions such as changing ground rules during the project process. In conclusion, both Susan and Cerberus management are responsible for the problem. Susan should consider the difficulties facing Jon's division, and management should intervene in the discussion when tensions rise. Both should take precautions to prevent the problem from recurring as this would hinder the development of the project.