As we waited for the flight check-in agent to print our tickets, I noticed that he couldn't write very well. He was “pecking chicken” on the keyboard. In the article “2 Tips to Help Employees Overcome Technology Problems” it states that the company an employee works for should do everything possible to help the employee feel comfortable using technology. The airport may want to offer some sort of course on how to get employees used to the technology available to them. These are some of the tips available for St. Thomas Airport. It is important that every employee feels comfortable working at the airport and that travelers feel like they are cared for in this new technological era. Technology certainly plays an important role in today's economy and it is important that St. Thomas Airport keeps up with the advancements.