On November 26, 2013, I had the pleasure of shadowing Ms. Jackie Becks, a registered pharmacist at CVS Pharmacy in Bellevue, Ohio. The six hours of shadowing seemed to go by very quickly and it was a lot of fun. Ms. Becks is a graduate of The Ohio State University College of Pharmacy. He has been practicing the profession for at least twenty years. I watched as Mrs. Becks checked every prescription filled by the pharmacy technicians. He showed me the system CVS uses with barcodes. It's been a lot different than when I worked as an assistant at CVS about four years ago, when I was a freshman in high school. Ms. Becks told me that when a particular queue had that many listings, an orange circle would appear around it. This has happened a few times, but that day at the pharmacy was a particularly busy day. I never expected so many prescriptions to come through a pharmacy in my small hometown. Becks also gave patients several flu shots. She told me that once you've given the vaccines long enough it's very simple, but she didn't like it at first. I would have thought it didn't take long for a pharmacist to administer flu shots, but sometimes that interrupts the workflow they were doing before. In a community pharmacy, there is one pharmacist on duty with typically three or four technicians, which allows the technicians to continue working while the pharmacist administers the vaccines. Although technicians have access to most medications, they do not have access to narcotics. Ms. Becks had to count and fill those prescriptions herself. You must be careful to get the correct prescription because some prescriptions have very similar National Drug Codes (NDCs). Madam......half sheet......of the groups discussed two weeks ago. My experience with community pharmacy has always been to simply pick up prescriptions and see the pharmacist behind the counter. I never realized how stressful and potentially chaotic community pharmacy can be at times. It is necessary to have professionalism in community pharmacy. The pharmacist dresses professionally, which looks better and helps some people trust you more. Even though some patients are very rude and impatient, the pharmacist must control himself to communicate effectively. Although there were stressful moments during the workday for Ms. Becks, she remained professional while doing her job. This shadowing experience was a great experience to have. I have been able to learn a lot about the pharmacy profession in the community setting and make connections with what I am learning in the classroom.
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