A physical altercation occurred between the head nurse and another nurse, who she had been bullying for some time. He was dangerous, unprofessional, immature and messy. Fortunately, no patients were injured, but at that moment we lost the trust of our patients. They no longer saw in our hospital the values ​​we had on our walls (Reverence, Integrity, Compassion, Excellence) or that the pillars of our success were true (The Best Place to Work and Practice, The Best Place for Health and Healing , The best place to work and practice, The best place for health and healing, The best place to work and practice, The best place for health and healing, Management, best access to