Topic > Supply Chain Integration on United Postal Services (UPS)

Founded in 1907 as a courier company, United Parcel Service has become a world-renowned provider of specialized transportation and logistics services. This multibillion-dollar company enables and manages the flow of goods, information, and funds to over 200 countries and territories around the world (UPS.com, 2013). Air, freight, ocean are just some of the modes UPS uses to move the flow of goods around the world. UPS's corporate structure includes operations in three segments: U.S. domestic package operations, international package operations, and supply chain and transportation operations. It is almost a daily occurrence to see a brown UPS truck on the road as we go about our daily lives, domestic package operations in the United States include the delivery of documents, packages and letters within the United States. The international package operation specifically delivers outside of the United States. By providing deliveries to major shopping centers around the world up to three times a day, UPS can deliver packages at the best possible time for its customers. UPS has partnered with the U.S. Commercial Service, an agency of the U.S. Department of Commerce, to help customers begin exporting or increasing sales in new global markets (UPS.com, 2013). Partnering within a supply chain can prove very important to the success of the entire supply chain. Communication within a supply chain that flows freely between partners reduces inefficiencies such as excess inventory (bullwhip effect) and lost profits. The Supply Chain & Freight operation within UPS includes contract shipping and logistics operations and UPS Freight. As a freight forwarder they arrange shipments from various sources to their final recipient...... middle of document ......CS.com, 2005). The key to the success of this partnership between UPS and Adidas is the unique and streamlined (integrated) supply chain that allows them to see all aspects/processes within it and adjust when and where necessary. Visibility across the entire supply chain process has produced results for Adidas by increasing order accuracy, improving customer satisfaction and increasing on-time deliveries. Flexibility is the key process needed in supply chain integration processes, the ability to speed up or slow down operations can make a huge difference in operations and meeting customer demand.Works CitedUPS.com. (2013). History of the UPS. Retrieved from http://www.ups.com/content/corp/about/history/ UPS-SCS.com (2005. Adidas aims for gold in customer service. Retrieved from http://www.ups-scs.com /solutions/case_studies/cs_adidas.pdf