We never realize that we all want to be heard. However, we don't let others talk. We all don't like to admit that we are terrible listeners most of the time. Therefore in this chapter we have an important aspect. This aspect is mainly “Paraphrase for clarity”. This is done by “expressing personal thoughts, concerns, problems to the other party. Acknowledging your feelings is very important because it is important to listen to the person who needs to be listened to. What we mainly learn here too is how to talk to people. One thing I mainly liked is how to ask someone a question you are worried about, likewise about when exactly to address the issues. An example through real life is the activity we did in class. The activity consisted of listening to your partner's story without disturbing you and being able to tell it later without problems. We all know how difficult it is to listen to the person we are listening to without disturbing them. Through this activity I learned that at first it is strange to listen to someone without disturbing them. This is because we want to make sure we have all the details analyzed in our thought process. Over time, however, it will be possible to know how to proceed with this