Functional Areas of a Choice BusinessThe different functional areas within the business of Sainsbury's areas follow:* Customer Service* Retail* Marketing* Trading* Finance* Human Resources* Administration* PayrollI don't have to write down what each department actually does within Sainsbury's: Customer Service This is basically the majority of Sainsbury's workforce. This involves general tasks to be carried out in store, such as checkout assistants who are there to enable customers to pay for goods, general assistants are multi-skilled across the tills and stocking shelves for maximum product availability for customers. Stock control is another type of customer service Sainsbury's have. This is where stock levels are monitored and the employees who work here order more goods when necessary. Customer service is basically self-explanatory, it's how Sainsbury's employees can help customers. I have provided examples of these types of job roles above. Retail The retail function of Sainsbury's I like basically also a sales department. This department of Sainsbury's would then be responsible for selling the items to customers. Very often Sainsbury's has sales representatives in store to discuss what the customer wants. The sales department will work closely with some other departments, such as marketing, so they can find out what customers want so they can improve advertising, finance as they will manage all the money. from sales. The sales department would need information such as product prices so they can inform customers. They would also need to know if certain stock is available before telling customers about that product. Marketing This function of the company is responsible for identifying customer needs and satisfying customer wants profitably. In other businesses, sales and marketing may be combined into one department