Technology in Human Resource Management1. Technology: E-HRM:E-HRM (electronic human resource management) is a human resources information system (HRIS) which, like other HRIS systems, aims to facilitate an organization's human resources in carrying out various HR functions. E-HRM, according to Ruėl et al. (2004), is a method for implementing human resources strategies, policies and practices in organizations through conscious and direct assistance of web-based channels. These web technology-based channels help managers and employees extract HR-related information, thereby assisting them in carrying out their respective HR-related tasks. It provides a real-time online human resource management solution by making use of the latest web application technology (Maatman, 2006). There are three types of E-HRM; Operational HRM which deals with administrative functions such as payroll and personal data of employees etc., Relational HRM which is related to supporting business processes such as through staff training, recruitment and performance management etc., Transformational HRM which is focuses on strategic HR activities such as knowledge management and strategic reorientation etc. (Ruėl et al., 2004). All three types of E-HRM are crucial for the business as they provide a complete HR solution to the business. Therefore every E-HRM activity must be approached critically to achieve successful results.2. Benefits of E-HRM Human resources of any organization is an important element that must be taken into consideration by the company to achieve success and profitability in the business market. Without effective human resource performance, the organization may not achieve its desired goals. The implementation of HR technology in the company can be... the focus of the paper ......help the company recruit the most suitable candidates for the available vacancies. Managing employee data is another burdensome task if done on paper, through the implementation of E-HRM system, recording and managing employee data would be easy and could be accessed with just a few clicks rather than digging into documents. Therefore, the company must adopt the E-HRM system to improve its performance and satisfy the larger customer flow more effectively. Employee performance can be easily monitored and evaluated through the E-HRM system and as a result employees who require improvements and training can receive training from the organization. Close observation is required to monitor employee performance as it is important that Tim coffee shop provides excellent services to its customers during their visit so that they can visit the store again.
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