Operational Issues Information Security Companies would have a room to store their data that they would need to protect as it would be very important for the company to store it securely. This would be important as the company would have to make sure that the details held by the customers are safe as they could be misused and therefore the company would be the one causing this. The company may start to lose customers and sales as its reputation will suffer. This is important due to data protection law. All student personal information must be protected by the school. If this were to go wrong, such as hacking, they would have access to student addresses and parent information. Furthermore, documents containing personal information could be lost, so people who come into possession of them would misuse them, such as identity theft. An example of this would be, Moseley Park as they would have students personal information and they would have a room where this is stored, then to protect it when teachers want to access the documents, they store it in a locked room and only the staff he would have the key to the door. There would be cameras around the room so they can monitor access to the room. The company would make sure that they have backup of all their data so that when they lose something they can recover it. This is important because the company could lose data or could be hit by a virus, so they would have a copy of the data. Your computer hardware may also have problems, so your computer may not work and you may not have access to your documents. If this were to go wrong, the school could lose their records as the computer could stop working midway through…half of paper…they would still like to continue running the business and not have to give up working during that period of time. Another example of how the school can continue to function would be that when the school has no electricity, it would still be able to teach the lesson as the classroom would have a blackboard, textbooks and lined paper so that the teacher can use this to teach the lesson. The impact of not following this would mean that the company would have to stop working that day, so they would have dissatisfied customers because they didn't provide them with the service they wanted. Customers may have booked an appointment with the company and if the company doesn't show up it would look bad and impact the company's name. if schools did not follow this, students would fall behind in lessons and this could impact the grades students could achieve.