Topic > Occupational Stress - 737

In human services, occupational stress is rampant and can have a crucial impact on job performance. According to Fritz, Ellis, Demsky, Lin and Guros in “Embracing Work Breaks: Recovering from Work Stress” (2013) “reports from the National Institute for Occupational Safety & Health (indicate) as many as 40% of US employees report their work as “very or extremely” stressful”. Those who work in human services are particularly susceptible to occupational stress due to the nature of the work environment. Human services employees often work directly with distressed clients who require significant time, attention, and resources that may not always be readily available, thus causing stress to the professional. Trindade, Lautert, and Beck (2009) define “chronic work stress or burnout syndrome (as) characterized by workers' emotional exhaustion, depersonalization, and lack of professional achievement due to ineffective strategies for coping with stressful situations.” Some of the common factors that lead to professional stress in human services are compassion fatigue, heavy workload, long hours, needy clients, and limited resources. Occupational stress is a relevant topic for supervisors to address with their employees due to the impact stress can have on their health and job performance. In many fields, it would be helpful for supervisors to conduct training for their employees that focuses on what occupational stress is, warning signs to look out for, and coping skills. This can be beneficial to a work environment for a variety of reasons, including overall employee health, increasing work output, and decreasing the number of sick days. For this reason I chose to d...... half of the article...... A., Lin, BC, & Guros, F. (2013). Embracing work breaks: Recovering from work stress. Organizational Dynamics, 42(4), 274-280. doi:10.1016/j.orgdyn.2013.07.005Trindade, L., Lautert, L., & Beck, C. (2009). Coping mechanisms used by non-burned workers and burnout in family health strategy. Revista Latino-Americana De Enfermagem, 17(5), 607-612. doi:10.1590/S0104-11692009000500002 Wickramasinghe, V. (2010). Work-related dimensions and work stress: The moderating effect of coping strategies. Stress and Health: Journal of the International Society for Inquiry or Stress, 26(5), 417-429. doi:10.1002/smi.1314Whiting, A., Donthu, N., & Baker, A. M. (2011). Investigating the immediate and long-term effects of job stressors on frontline service employees. International Journal of Research in Marketing, 28(4), 319-331. doi:10..1016.j.ijremar.2011.05.006