1.0 INTRODUCTION This chapter aims to clarify two important issues related to the research study. First, it provides an overview of the research context and explains the purpose and rationale of the study. Secondly, the objectives of the study are defined and these are followed by the approach and setting of the research. The chapter concludes with an indication of the structure of this study. 1.1 RESEARCH OVERVIEW The literature on this topic indicates that there is no specific definition of knowledge sharing. Most researchers defined knowledge sharing according to their own point of view. Davenport and Prusak (1998) define knowledge management as a process that supports the collection, sharing and dissemination of knowledge. Knowledge sharing in the same studies is defined as a process that involves the exchange of knowledge between individuals and groups. Alavi and Leider (2001) defined knowledge sharing as the process of disseminating knowledge within the organization. Collins (1993) states that knowledge is difficult to appropriate but crucial to the effectiveness of knowledge management. For example, a company's policies will be effective through individual interpretation. The researcher also mentioned the voluntary participation of experienced employees for work-related tasks that are easily explained to other employees and at this time learning will take place in the organization. Lee and Ahn (2005) found effective knowledge flow among employees throughout the organization. However, limited knowledge sharing becomes a barrier when addressing the importance of knowledge management. Lee and Ahn (2005) also state that one of the main reasons for the lack of knowledge management capabilities is the reluctance of employees to effectively share their knowledge with colleagues. A similar view...... half of the article......, NJ: Pearson/Prentice HallRuggles, R. (1998), “The state of the notion: knowledge management in practice”, California Management Review, vol. 40 No. 3, pp. 80-9. Sabherwal, R. and Sabherwal, S.(2005) Knowledge management using information technology: Determinants of short-term impact on firm value. Decisionom Science, Vol.36, No.4, pp.531-567. Slack, N., Chambers, S., & Johnston, R. (2004). Operations Management (4th ed.).Upper Saddle River, NJ: Prentice Hall.Wu, Zhu, W. (2012), “An Integrated Theoretical Model for Determinants of Knowledge Sharing Behaviors.”Hefei University of Technology, China , Vol.41 , No.10, pp. 1462-1482.Van den Hooff, B., & de Ridder, J. A. (2004). Knowledge sharing in context: The influence of organizational commitment, communication climate, and the use of CMC on knowledge sharing. Journal of Knowledge Management, Vol.8, No.6, pp.117-130.