Before purchasing the gym, the company was in serious financial failure. Most of the employees often complained about the current leadership style experienced by the manager and his poor leadership style. They reported that they were often unsure of current rates and services because the manager often made many changes with little or no notice, which ended in failure and dissatisfied customers. Robert realized that if this business was to be successful, he would have to make numerous changes to the internal environment to restore the gym to its former glory. Robert's first change was to fire the current manager due to his poor decision making and leadership. Robert's next move was to hire an experienced fitness center manager who used a better leadership style that suited the company and staff. Subsequently, Robert reinvented the company's mission and vision which was clearly conveyed to the staff. Over the next few months, Robert spent a lot of time getting to know his staff and creating a positive workplace culture. These changes implemented by Robert were clearly necessary to combat the negative internal environment that was driving the company to failure. He quickly recognized the factors and made the necessary changes to turn the corner