LITERATURE REVIEW In this section of the article, I will discuss current relevant literature articles that are related to ineffective leader skills, effective leadership skills, and inadequate communication skills. These academic references will show how others deal with problems related to ineffective leadership skills. It will also illustrate what can be done to improve poor leadership behavior. By reviewing these references, I will be able to help my organization be more successful. First, the leadership and accountability of the Allen and Dennis states go hand in hand. This study shows that nurses are incompetent because they lack sufficient leadership skills. They do not have the ability and skills to handle the situation with compassion and/or competence. They also don't empower their team to be enough. So why were they hired if they didn't have the skills needed to do their jobs? Sometimes, organizations fill gaps because they are desperate for help. But this drives hospitals out of business. When managers are ineffective, general failure occurs. Both managers and nurses lose sight of their purpose because they are overworked and lack guidance from senior management. They are told to work harder and smarter, but they don't have the tools they need to do their jobs successfully. By providing training and efficient tools, these nurses were able to provide better care and became more sufficient (Allen and Dennis, 2010). Another problem is ineffective communication. According to Herman Aguinis, managers should listen to others, process information and communicate effectively. They should also instill trust and provide appropriate direction to their team. As leaders, they should guide, develop and motivate to im... if they fail to change their culture, they are destined to succeed (Want, 2006). Finally, according to Wilkins there are more than 11 million employees working in the health services field. To retain these employees, leaders should be equipped to keep them motivated. A national study conducted between 2003 and 2004 by Healthcare@Work showed that healthcare employees have the lowest level of commitment to their jobs. The study indicated that healthcare managers lack the necessary leadership skills that keep employees engaged and motivated. The study also demonstrated that healthcare organizations should deepen their management culture and reconsider the effectiveness of their current leaders. Healthcare@Work has found that workplace challenges are ineffective leadership and what steps need to be taken to improve this problem (Wilkins, 2004).